Uptime and Reliability: 99.9%
Technical Support: 10
Customer Support: 10
Pros: Fast servers and great tech/customer support
Cons: A bit more expensive than other host. Sometimes network maintenance happens with no notifications. They're pretty good about emailing to let you know days in advance though.
Final Comments: I've been with several host and by far love these guys the best. The price is a bit more than someone like Hostgator, but I feel it's worth it in terms of speed and reliability goes. I had a dedicated VPS for about a year then switched over to the shared hosting plan. The reason was I didn't need all the power that VPS was offering. I moved my Teamspeak server to a cheaper smaller VPS and my webhosting stayed with Inmotion. In terms of scale ability, they can do just about anything you want. If I ever outgrow my hosting plan I can bump back up to a VPS and they will take care of all the migration.
How long have you been with this host? Two Years
Would you recommend them? 100% would